Payment, Refund, and Cancellation Policies

This information pertains to Continuing Education/NON CREDIT/NOT TOWARD A DEGREE programs at the University. If you have questions about refunds for your CREDIT CLASSES, call 216/687-5411.

Registration and payment for CSU Continuing Education programs must be processed through CSU’s secure online system.

Visa, MasterCard, Discover and Corporate Checks are the only forms of payment accepted, and they must be processed through the online payment system.

No payments are accepted by phone or through USPS mail, as these are not secure methods to transfer payment information. Money Orders, Purchase Orders, American Express, Personal Checks, and Cash are NOT accepted forms of payment for any CSU Continuing Education program.

Canceled Programs

Continuing Education must cancel programs that do not attain the required minimum enrollment. Continuing Education reserves the right to cancel, discontinue, or postpone programs. Attempts are made to contact all students whose programs have been canceled. In the event a program is canceled, a full refund of the registration fee will be given.

Refunds

A full refund of the registration fee will be given if the student notifies us at least 2 full business days prior to the start of any Continuing Education program/course. NO refunds will be issued after the start of any Continuing Education program/course, including online programming.

Cleveland State University Weather Closing

In the event CSU classes are canceled due to weather, Continuing Education programs will meet as scheduled. If continuing education programs must be canceled because of inclement weather or other conditions, the school will post a notice on the school's website.